rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 5651425745
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number to receive an OTP. Enter the OTP to verify and complete the login process, eliminating the need for a password or email login. This secure method allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection and wait for a stable signal to come through. After establishing a connection, click on send OTP and wait for the time limit to pass. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and play the updated app without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and the bonus amount cannot be withdrawn. This means users can only access their earnings from gaming, not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe to up to 24 hours. This delay can occur when payment processing takes longer than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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